FAQ - Merchant
Social Media
Membership
On your profile page click the burger icon 
. Then select “Membership” from the displayed menu.
Click the barcode icon 
on the top left corner to scan FooDoo user QR.
FooDoo user profile will be displayed, select the outlet branch, input transaction value from the invoice, at last input the invoice number or optionally attach the photo of the invoice.
Click submit and the selected FooDoo user will received membership point according to the conversion total amount point rule. The selected FooDoo user will become member if previous was not a member.
On your profile page click the burger icon . Then select “Membership” from the displayed menu.
Do a member search by phone number in the “Search member” column.
If the phone number is already a member, then select the member from the list displayed. FooDoo user profile will be displayed, select the outlet branch, input transaction value from the invoice, at last input the invoice number or optionally attach the photo of the invoice.
If the phone number is not yet a member, then click the “Add New Member” button, and make sure the number is filled in on the add points page.
Click submit and the selected FooDoo user will received membership point according to the conversion total amount point rule. The selected FooDoo user will become member if previous was not a member.
On your profile page click the burger icon . Then select “Membership” from the displayed menu.
Do a member search with the FooDoo account name in the “Search member” column.
If the FooDoo account name is already a member then select the member from the list displayed. FooDoo user profile will be displayed, select the outlet branch, input transaction value from the invoice, at last input the invoice number or optionally attach the photo of the invoice.
If the FooDoo account name is not yet a member, then do the process of adding members by scanning the QR profile of the FooDoo user.
Click submit and the selected FooDoo user will received membership point according to the conversion total amount point rule. The selected FooDoo user will become member if previous was not a member.
On your profile page click the burger icon . Then select “Membership” from the displayed menu.
Click barcode icon on the top left corner to scan redemption QR code from FooDoo user.
The FooDoo user profile will be displayed along with the merchandise. Click submit and the number of points required for redemption will be deducted from the FooDoo user’s account.
Redemption history can be accessed via the icon 
in the upper left corner, then click the “Redeem” section followed by the “Done” status. After that select the transaction you want to view.
Overall to process pre order merchandise as following:
- User submits request for pre order merchandise redemption and selects a pick-up outlet.
- Merchant accepts the request and sends the merchandise to the outlet selected by the User.
- When the merchandise has arrived at the outlet, the Merchant will notify the User so that it can be picked up.
- User comes to the outlet and shows the QR pick-up to complete the transaction.
Here’s how to do the process in detail.
On your profile page click the burger icon . Then select “Membership” from the displayed menu.
Click the icon on the upper left corner, then go to the “Redeem” section, select the “Onprogress” status and click the transaction to view details.
When the merchandise can be picked up at the outlet, the Merchant can notify the user by clicking “Ready to Pickup”. The transaction will move to the “Ready to Pickup” section.
When User arrives at the outlet to collect the merchandise, from the transaction details, the merchant clicks “QR Pickup” to scan the QR pickup from the User. The transaction will move to the “Done” section
